In an objective of transparency and confidentiality on the uses made of your personal data, Galerie Pénélope informs you of the use that is made of it, in accordance with the provisions of the Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("PGRD") and the provisions of the law n° 78-17 of 6 January 1978 relating to data processing, files and freedoms modified ("LIL").

 

1. Definitions of the terms
2. Categories of personal data collected by Galerie Pénélope
3. Purposes of the collection by Galerie Pénélope
4. Recipient(s) of personal data
5. Access, updating and/or deletion of personal data
6. Period of storage of your personal data
7. Your rights regarding your personal data
8. Regulatory or contractual nature of the provision of personal data
9. Contact Information

 

 

1. Definitions of the terms

Terms used in this Privacy Policy beginning with a capital letter will have the meanings given to them in the General terms and conditions of sale.

2. Categories of personal data collected by Galerie Penelope

This is information about you as a natural person that you have communicated to Galerie Pénélope via different communication channels.

We inform you that the information that must be provided to Galerie Pénélope is indicated in a visible way by an asterisk on our Site. This information is essential for the processing of your orders. Information not marked with an asterisk is optional.

In the context of your relationship with Galerie Pénélope, the following data may be collected:

identity	title, surname, first names, address, telephone number (fixed and/or mobile), fax number, e-mail addresses, date of birth, proof of identity if necessary
means of payment	credit card number, postal or bank statement, cheque number
deal	transaction number, service detail
follow-up of the commercial relationship	order history, order origin, correspondence with the customer and customer relationship management service, exchanges and customer comments
invoice payments	terms of payment, rebates granted, received, balances and unpaid

3. Purposes of the collection by Galerie Pénélope

Galerie Pénélope collects personal data relating to its Clients in several cases:

• The execution of the contract between you and Galerie Pénélope. The execution of the contract implies to carry out many operations related to the management of the Customers concerning in particular the contracts; the orders; the invoices; the accountancy and in particular the management of the customer accounts; the follow-up of the customer relationship. This may also involve providing access to the Site and access to your dedicated customer area to enable you, in particular, to consult and track your orders, the execution of the orders that you have placed on the Site (in particular the tracking and return of products as well as any complaints); or simply answering your questions about the Products or processing requests relating to orders.
• The realization of the legitimate interests of Galerie Pénélope in its capacity as a company with commercial activity. As an example, Galerie Penelope has a legitimate interest in proposing to its existing Customers similar or analogous products to those which have already been bought by the Customer and will thus be able to inform you of new similar Products likely to interest you.
• Your consent to receive information from Galerie Pénélope. It will thus be able to proceed to the sending of newsletters and any other documentation (brochures in particular) that you have requested. This may include the management of any subscription and unsubscription to newsletters at your request; the communication of information relating to Galerie Pénélope: news, products and services, commercial prospecting and personalized offers.
• The respect of the legal, regulatory, accounting and fiscal obligations of Galerie Pénélope. We can be brought to keep information relating in particular to the invoicing and the accountancy in order to demonstrate the respect of our legal obligations.

4. Recipient(s) of personal data

As part of its commercial activity, Galerie Pénélope uses technical service providers. Your data may be processed by these technical service providers (IT, hosting, email distribution, maintenance, online payment provider, etc.).

Galerie Pénélope uses Shopify's services to operate its Site. Shopify is a service provider based in the United States and Canada. The processing of your personal data by Shopify is legally regulated and protected through the mechanism of the Privacy Shield (United States) and by the adequacy decision C(2001) 4539 of the European Commission of 20 December 2001 (Canada). For more information on how Shopify processes personal data, please visit this link: Shopify - Privacy Policy.

Galerie Pénélope undertakes not to transfer or sell your personal data to third parties who are not partners. We do not communicate any personal data of our Customers to agencies or companies for marketing or commercial purposes.

If the law, an authority (for example the tax authorities or the CNIL) or a judge were to compel Galerie Pénélope to communicate personal data concerning you, Galerie Pénélope undertakes, as far as possible, to inform you (unless Galerie Pénélope is not authorised to do so, particularly in view of any legal or judicial obligations that may fall to it).

Finally, we may acquire or merge or be acquired by another company or sell all or part of our assets. In such a case, you will be notified in advance and will have the option to delete your account.

5. Access, updating and/or deletion of personal data

You can modify the personal data you have provided on the Site via the "My Account" section. You can also make your request by sending an email or letter to the contact details indicated in article 9 - Contact.

6. Period of storage of your personal data

Your personal data are kept for the time necessary to carry out the purposes described above and for the duration of the applicable legal requirements.

7. Your rights regarding your personal data

You have the following rights over your personal data, under the conditions set out in the above-mentioned texts:

• right of access, rectification and deletion of your personal data,
• limitation of the processing of your personal data,
• opposition to the processing of your personal data,
• portability of your personal data - this right gives you the possibility to retrieve part of your personal data in an open and machine-readable format,
• definition of guidelines on the fate of your data after your death,
• where the processing is based on your consent, you have the right to withdraw your consent at any time.

These rights can be exercised by sending an email or letter to the address indicated in article 9 - Contact.

In connection with these requests to exercise your rights, your request to exercise your rights must indicate your full name and e-mail address.

A reply will then be sent to you within a maximum period of one (1) month following receipt of the request, except in the event of difficulties in processing your request. It will also be necessary to specify the address to which the answer should be sent to you.

In the event that you consider that your rights are not respected with regard to the protection of your personal data or that an action relating to the conditions of the processing of your personal data would be incompatible with the DGPS, you may file a complaint with the Commission Nationale Informatique et Liberté (CNIL):

CNIL,

3 Place de Fontenoy - TSA 80715

75334 PARIS CEDEX 07

Tel: +33 (0)1 53 73 73 22 22

Fax: +33 (0)1 53 73 73 22 00

https://www.cnil.fr/fr/plaintes

8. Regulatory or contractual nature of the provision of personal data

The requirement to provide your personal data is both contractual and regulatory in nature; the refusal to provide this data may result in Galerie Pénélope being unable to comply with its contractual and/or legal obligations.

9. Contact Information

If you have any questions about this privacy policy, you can contact us by email at contact@galeriepenelope.com or by post at the following address Galerie Pénélope, 15 rue des Moines, 75017 Paris, France.

 

Last updated: December 16, 2019